I came from another dentist that I had terrible experiences with, including braces. I had a dental emergency and was not too comfortable going to the place I know. My friend Allison Stoddard had worked a long time ago at the dentist I was currently a pt at. I turned to FB to ask friends referrals. Allison let me know where she was and how fabulous it was compared to my current one and they would be happy to help, no pressure, if I decided to make an appt. I'm sooo glad I did. I suffer from anxiety/panic and dental procedures do not help! lol. I let her know I was scared of what was wrong and leaving town in a few days so I would like an appt to try them out. That was at noon and she said she could get me in by 2:00 pm the same day. From the moment I walked in, I felt comforted. Front office staff greeted me warmly. I was promptly taken back once my paper work was filled out. Maria, I believe was check in and Allison was there right away to greet me and reassure me. Toni came back to get me and let me know right away, no question was dumb and not to hesitate to ask anything so that I could feel reassured and comforted. I had a little panic episode and she did not make me feel stupid, which I appreciate. I am actually a nurse in an outpatient mental health facility, I felt Toni treated me as I like to treat my own patients who are in crisis or having panic attacks. It was nice to be on the other side and get that high level compassion without being embarrassed. Dr Sheila was reassuring, gentle and comforting to my fears. She answered all my questions, even the "dumb little ones" that put fear into your head. They offer a wonderful incentive for me to pass on referrals and I already passed one on to a co-worker who was impressed with my feed back when I went back to work. Prompt, caring and comforting. so important when creating a calm and trusting relationship with patients. I WILL go back for my filling and crown and I will be bringing my children. Thank you for making this experience not so bad. Even if I did have to wait a little in a future visit as things happen, their caring, comforting mannors and making me feel safe to express my fears and questions without feeling like I was being made fun of behind my back is worth any normal hick ups, billing mistakes I saw in above reviews. Fillings can not take due to genetic make of our teeth, billing mistakes happen, providers being late and you have to wait, but as long as your time is filled with kindness, peace and respect, as well as up to date knowledge, all the rest happens everywhere. Thank you for the top level care you seem to offer. Clean, peaceful and well decorated. Obviously, I can't say enough.
-- Holly Smith